Shipping policy

At Wearfengshui, we aim to offer you the best shipping options, no matter where you live. Every day, we deliver to customers worldwide, ensuring that we provide the highest levels of responsiveness at all times.

1. Delivery Countries

We ship to almost every country in the world except for the following due to shipping restrictions:

  • Bahamas, Yemen, Cuba, Iran, Sudan, Syria.

  • We are constantly working to expand our reach to these areas.

2. Shipping Costs

  • Standard Shipping: FREE Worldwide on all orders.

  • Express Shipping: Additional fees apply (calculated at checkout).

  • Free Products: For promotional "Free" items, a shipping and handling fee of US$18.00 applies (includes processing, shipping, and customs duties).

3. Delivery Time

Total Delivery Time = Processing Time + Shipping Time

(Excludes customs delays, weekends, holidays, and unforeseen circumstances)

  • Order Processing: 2-5 Business Days.

  • Express Shipping (FedEx / DHL): 6-8 Business Days.

  • Standard Free Shipping: 7-20 Business Days.

Countries Estimated Delivery Time
USA, Canada, UK, Mexico, Netherlands, Germany, France, NZ, Spain, Denmark, Austria, Sweden, Singapore 7-15 Business Days
Australia, Israel, Switzerland, Italy, Portugal, Greece, Finland, Ireland, Norway, Thailand, Malaysia, Japan, etc. 10-20 Business Days

4. Tracking Your Order

Once your order is shipped, you will receive an email with your tracking number.

  • You can track your package directly via the link in the email.

  • If the link is not working, please use: https://www.17track.net

Note on Tracking Updates:

Some of our unique items are handcrafted in specialized regions. It typically takes 3-5 days for the package to reach the international shipping hub and be scanned. Your tracking information will update as soon as it is scanned at the center.

5. Wrong Shipping Information

It is the customer's responsibility to enter the correct address. If you notice an error, please contact us at info.wearfengshui@gmail.com within 2 hours of placing your order. We cannot redirect parcels once they have been processed or shipped.

6. Lost or Missing Packages

If your package has not arrived 60 days after it was shipped, please contact us. We will either resend your order or provide a full refund.